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Frequently Asked Questions
What are the Continuing Education requirements and who do I contact with questions?
Can I print any of the course material for future reference? No. The course is entirely online, so you are unable to print any course materials. How long will it take me to complete a course? Each course has been approved for a specific number of credit hours. Depending on the pace you review the course, it may take you less or more time to complete the course. How long do I have access to the course? You have access to the course for up to six months from the date of purchase. How do I receive my course completion certificate and how do my hours get submitted for CE credit? After satisfactorily completing your online course, you are given the opportunity to print your course completion certificate directly from your own printer. If you are unable to print your certificate, please notify us by email at reschoolofsc@bellsouth.net or by telephone at (803) 791-3800 and we will be happy to mail a certificate to your home address. Can I take the course from various locations and computers? The courses are set up for students to access from any computer that is compatible with the requirements below. We recommend using a faster system and a fast internet connection. Here are the requirements: What happens once I register for the course? You will receive an email confirmation for your records. You may then begin the course immediately. How do I get a username and password? What do I use it for? What should I do if I forget it? During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the “returning students” section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278. What do I do if I have technical issues? Call the support line at 866-455-3278 – Monday through Friday 9:00 AM. to 7:00 PM. and Saturday from 10:00 AM to 3:00 PM. EST. How does the course work? You can take the course at your own pace and on your own time; however, in South Carolina, you must complete the course within a five day time period from the date that you actually begin working in the course. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking. | |||